Poppy hair salon and Prep hair salon restart plan
Opening date is May 26th
Poppy hair salon and Prep hair salon is planning a gradual opening of our both locations. We are following all Work Safe BC requirements and orders of provincial health care officer. It means that operations will look different.
During phase 2 our staff and service operations will not be at full capacity.
Our team is certified with sanitation measures with Barbicide Covid 19 certification along with salon sanitation and safe practices and protocols before we go back to work. This helps our team feel confident in their knowledge of sanitation and to make sure they are up to date with expectations.
What to expect now coming in for your hair appointment.
By appointment only. No walk ins.
We have restricted scheduling and closed half our stations to limit the number
of people who can be in our space at one time.
Cleaning and or/disinfection of all surfaces and implements between every guest.
Laundering all capes and linens and dried at high heat and disposable towels and capes. Every guest has new, clean linen that has been stored appropriately along with neck guards.
Tools and workstations will be cleaned and sanitized between each service.
Any non-essential items have been removed. (Magazines, business cards etc)
Beverage service is suspended.
Complimentary WiFi is available for use and they may
bring their own reading material
Ensuring the sanitation of payment machines between guests.
Ensured our team has the appropriate PPE to be used during services
including masks, disposable gloves.
Discontinued the practice of handshaking and non-essential contact for the time being.
Waiting area is temporarily closed with no walk ins.
We have social distancing stickers on the floor to know where to comfortably stand along with indicators on the floor.
We have plexi-glass barriers sneeze guards at the front desk.
Clear signage communicating our procedures to our guests.
Scalp massages have been halted for the time being to shorten the shampooing time.
If our team is experiencing any symptoms or feels sick, they will be asked to stay home,
and we will reschedule all their guests.
Guest Arrival Procedure:
We ask that guests wear a mask. If they do not have one, we have disposable masks available.
We recommend arriving no earlier than five minutes before their appointment.
Guests will call to let us know they have arrived or give us a wave from outside.
We will either let them know they can come in or ask them to wait until their stylist has finished their previous guest and has had time to disinfect and sanitize their station.
We are communicating with guests to please be patient if we are running behind!
Everyone’s hair is needing a bit more TLC than usual and we are taking extra measures to ensure everyone’s safety.
We will then call guests when we are ready.
Arrive at the door and give us a wave. We will ask them some pre-screening
questions regarding any symptoms or travel before entry.
We will now have a $10 COVID FEE added to every service. This is to help us provide all the necessary PPE and disinfectant product required to keep you safe and allow for the additional time needed to sanitize thoroughly between each and every guest as we function in a restricted scheduling world.
We will ask them to wash their hands upon arrival or use hand sanitizer that will be provided.
Phones must be sanitized prior to sanitizing your hands.
Once they have cleared the assessment and washed their
hands than you will be directed to your stylist and their station.
Jackets must be kept with them at their station.
If it is nice out it is recommended to leave their jacket in the car.
Groups cannot come into the salons at one time.
No friends or family are permitted to join unless they have an appointment.
If they are experiencing any symptoms or feel unwell in any way, we ask that they reschedule their appointment as they may be asked to leave if our team feels they cannot confidently perform their service.
We will have a no-show policy as our schedule is limited.
Cancellation fees will be waved at this time, however, if they do not arrive for their appointment without notice and
we do not hear from them we will ask them to pay for this service in full when coming in for their next appointment.
Our priority is the safety of our team and our guest.
We can confidently remain safe have a great hair experience.
We are elated about the news of BC’s gradual reopening of the economy, and are so touched by everyone’s enthusiasm towards receiving services.
All of us here at Poppy want to express, that despite our already existing excellent sanitary practice within the salon, we will be expanding our sanitary measures and will be working hard to upgrade our already exceptional sanitation measurements to align with the new (TBA) government guidelines to keep our salon environment COVID-19 free.
As it stands, we are currently still waiting in anticipation for the new government protocol, and therefore are still uncertain of an exact opening date as of yet. We want to assure you that we are readying ourselves to develop our new strictly enforced and detailed day-to-day operation guidelines, and in doing so we will be posting updates to our website and social media accounts.
We so greatly appreciate the amount of patience that everyone has practiced, and we are extremely grateful in your appreciation of our dedication to safety and the amount of time it will take to meticulously restructure our salon.
In addition to formulating a new operational plan, and due to our desire to provide equal and fair rescheduling opportunities, we will not be scheduling any future appointments until we have confirmed a date to re-open our salon. We warmly request that you please continue checking for updates.
We appreciate your unconditional support, and look forward to seeing all of your faces soon!
Vancouver Kitsilano Hair Salon
Voted 2nd Best Hair Salon in Vancouver
in the Georgia Straight
Poppy Hair Salon Vancouver
Poppy Hair Salon opened its doors in Kitsilano, Vancouver in August 2008. We’re proud of being in the heart of the Kitsilano community to which we belong and reflect that in our business. You’ll feel relaxed here in our warm and friendly atmosphere while you receive exceptional hair service from our knowledgeable stylists.
We carry a wide variety of quality product lines for any type of hair and we are passionate of the selected product lines we carry, as each product has its own quality for its application.
Poppy Hair Salon in Vancouver’s is located at 2686 West 4th Avenue in Vancouver, BC.